I’m considering buying a MacBook but am unsure about the best retailer due to varying prices and unknown after-sales service quality. A friend recommended MC Solutions BD. Could anyone with experience share their insights? Thanks!
I bought a MacBook Air M1 last year. I visited almost every tech shop in Jamuna . After roaming around 2 hours, I finally bought from iStockbd.
Their before-sales service was good (as it is always in BD with every shop). But I can’t say anything yet about after-sales service. Though in recent days I came across 2 or 3 negative reviews about their after-sales service . But whenever you buy Mac, make sure they give the assurance about not charging you money for transport cost to repair your mac in Thailand (or whatever country they say) .
Only Mc solutions BD & iStock gave me the assurance. I had the preplanned to buy Mac from Mc solutions but iStock had an ongoing offer, which saved me 3k bdt.
But keep in mind , Never buy any Apple products from ‘Apple Gadget BD’ . I repeat, whatever you do , don’t buy anything from them. You will regret it like a lot of customers are regretting it in Mac groups in Facebook.
Besides , my experience is worst with them too. I went to their shop first. But their salesman and manager didn’t seem to care about selling the products. They didn’t answer any of my queries with respect. They didn’t even want to show me the box to read the description ! They were busy with another customer. There were only 2 customers there, including me. Two of their salesmen were busy with the other customer, and the other 2 salesmen (including the manager, i guess) were talking about what should be their lunch menu ! (I swear I heard them talking these and they seems to be bothered everytime I interfere into their lunch menu selection discussion .)
Btw, here are the benefits of buying Mac from iStockbd I got, and I don’t know if other shops provide them too :
- They created a verified Apple account for me with my personal email address with an original USA address and a USA phone number.
- They installed and provided me with every essential crack softwares I asked them like MS Office, Adobe Apps (which are virus free as of now and running without any issues) .
Tips :
- Just buy Macbook and screen protector from the shops (any shop you desire) . But don’t buy any accessories from them . Cz they don’t provide any guarantee or warrantee for any accessories which is totally bs i think. I bought a converter of 6k bdt without any warranty from them. After an hour, I came to Ryan’s to buy an external monitor, and I found out the price of those accessories was much lower and there was a 2-3 year warranty.
- Try to avoid buying keyboard protector as it harms the mac display (I saw it in different groups/forums)
Thanks for reading such a long reply. Happy Buying
3 Likes
Thanks brother for sharing your experience.